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Building Rapport eLearning

Online course with study materials to help you build rapport with others quickly

Maguire Training

Summary

Price
£30 inc VAT
Study method
Online
Course format What's this?
Video with subtitles and transcript
Duration
1 hour · Self-paced
Access to content
Access until course completion
Qualification
No formal qualification
CPD
1 CPD hours / points
CPD What's this?
Additional info
  • Exam(s) / assessment(s) is included in price

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Overview

Do you find it difficult to understand others and build a good relationship with them?

Are you not as successful as you would like to be at building a good relationship with others and gaining their trust?

Do you want to know how to praise people and build rapport with those you disagree with?

Establish how to initiate a conversation by building and maintaining rapport with another person or persons, learn how to communicate effectively and adjust the communication preferences to the other person.

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Sometimes, we might find it difficult to manage relationships with others when we consider all the different personalities and preferences we often have to deal with.

A good relationship with others begins with building rapport.

Building rapport is important and should not be underestimated. It is particularly helpful for those who work in customer service or sales. Building rapport affects our ability to gain trust and build a good relationship with customers.

KEY LEARNING OUTCOMES

  • Understand and utilise verbal and non-verbal mirroring
  • Explain how to praise others in a sincere way
  • Recall the 5 different value types
  • Interpret another person’s communication preferences to build rapport quickly

This course will also help you gain a good understanding and confidence on how to build rapport, instead of misunderstanding and conflict. It will also help you create rapport even if there is tension.

This course will benefit you even if you feel like you are successful at building rapport. You can improve your communication skills and learn techniques to build rapport quickly.

Who is this course for?

This module will benefit anyone who needs to build relationships with others and make a positive impact on them - internally with colleagues, externally with suppliers, clients, and potential customers.

Requirements

There are no requirements to join the course. Once you have purchased the module, you will be sent your registration details via email and you can start learning straight away

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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